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Complaint Ratio

A measure used by some state insurance departments to track consumer complaints against insurance companies. Generally, it is written as the number of complaints upheld against an insurance company, as a percentage of premiums written. In Texas, the percentage of policies in force, rather than a percentage of premiums written as a part of the formula, is used to determine to complaint ratio.

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Houston

Local: (281) 398-1010
Toll Free: (877) 952-1010
Fax: (281) 398-0909

21430 Provincial Blvd, Katy, TX 77450